Our tailored service & maintenance solutions provide biomass system owners with a single relationship and contract through which every aspect of their system is taken care of. Here is an overview of our suite of services:

overview

capability

• Nationwide network of locally placed skilled service engineers specialising in district heating and other technologies.
• Service engineers equipped with the latest tools and equipment.
• Rapid response and out of hours support available.
• Technical support available over the telephone from trained and friendly
• Huge UK stock of spare parts and accessories with rapid delivery.
• We have the capability to manage single or multi site estates, working indepedently or in partnership with your M&E services provider of facilities management agency.

Customer Benefits

• Single interface and relationship to cover every piece of plant room equipment.
• Cost effective provision. Our scale enables us to pass on our economies of scale.
• Market leading proprietary 65 point service system, providing the most thorough checks and measures.
• Dedicated customer portal to increase efficienct and turnaround of new service orders and replacement parts. Loyalty discounting applied automatically.
• Reduced Total Cost of Ownership by improved operational efficiency, enhanced reliability and reduced downtime.
• Improved income streams from incentive payouts.