SERVICE CASE STUDY
- 500KW biomass boiler FOR THE HEALTHCARE INDUSTRY -
SECTOR:
BOILER:
BOILER SIZE:
FUEL TYPE:
FUEL STORE:
LOCATION(S):
CONTRACT:
HEALTHCARE
HERZ BIOMATIC
500kW
WOOD PELLET
CYLINDRICAL SILO
NORTH
✅ FULL SERVICE & SAFETY INSPECTION
✅ BOILER COMBUSTION OPTIMISATION
✅ BOILER HEAT METER CHECK
CLIENT
This healthcare centre in the north required a service and maintenance contract for their 500kW biomass boiler.
This included:
Full annual service
Interim service
Combustion optimisation
24/7 technical telephone support
Heat meter check
Flue clean (complex, tall flue)
Further to the planned visits, Myriad Plantroom Services have carried out remedial works highlighted on the service visits, and reacted to boiler faults and issues reported by the client within response times as defined by the standard Myriad Service Level Agreement.
The has resulted in the client renewing their contract with Myriad annually since 2016.
Myriad have also been supplying wood pellet fuel to the site on an on-demand basis since September 2017 and in the last 6 months has supplied 146 tonnes over 8 deliveries. The client’s desire was to have one supplier for all biomass fuel and service activities, which Myriad can provide.
Recently Myriad have launched a new product, “Fuel and Service Wrap”, whereby the client pays an average monthly invoice for all services, the principle of which is to make the process for the client as simple as possible and this has been warmly received.
SERVICES RENDERED IN THIS PROJECT:
BIOMASS SERVICES
✅ Remote Technical Support
✅ Complete 65 part boiler healthcheck
✅ Tailored Service & Maintenance
✅ Spares & Consumables
☑️ 24/7 Emergency Response
✅ Fuel Supply & Management
✅ Boiler Performance Optimisation
PLANTROOM SERVICES
☑️ Oil, LPG & Gas Systems
✅ Repair, Upgrade & Refurbishment
✅ Condition & Operation Report
☑️ Pump sets & Controls
☑️ Project and M&E Services
☑️ Water Sampling
BUSINESS SERVICES
☑️ RHI Protection
☑️ Boiler Buy Back
☑️ Site Training
☑️ Asset Assessment
☑️ Project Management
☑️ SMS Text Monitoring
ABOUT OUR OFFERING
We can repair, service and maintain all aspects of biomass, gas heating systems, from the plant room through to end-user controls. Our tailored service solutions give our commercial and industrial customers a single relationship through which every aspect of their system is taken care of.
REPAIR • SERVICE • MAINTAIN • MANAGE • OPTIMISE
TECHNOLOGIES WE SERVICE
INDUSTRIES WE SERVE
Biomass & Gas Boilers
Cogeneration
District Heating Networks
Drying Systems
Fuel Storage
Fuel Delivery
Flue Systems
Heating Systems
Materials Handling
Organic Rankine Cycle
Plantroom M&E
Poultry Litter Boilers
Poultry Shed Heating
Straw Boilers
Steam Boilers
Trigeneration
Waste Wood Boilers
Agriculture
Care
Council & Government
Commercial
Education
Health
Heritage
Heavy Industrial
Leisure
Poultry
Facilities Maintenance
BOILER MAKES WE KNOW
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overview
service capability
- Nationwide network of locally placed skilled service engineers specialising in district heating and other technologies.
- Service engineers equipped with the latest tools and equipment.
- Rapid response and out of hours support available.
- Technical support available over the telephone from trained and friendly
- Huge UK stock of spare parts and accessories with rapid delivery.
- We have the capability to manage single or multi site estates, working indepedently or in partnership with your M&E services provider of facilities management agency.
Customer Benefits
- Single interface and relationship to cover every piece of plant room equipment.
- Cost effective provision. Our scale enables us to pass on our economies of scale.
- Market leading proprietary 65 point service system, providing the most thorough checks and measures.
- Dedicated customer portal to increase efficienct and turnaround of new service orders and replacement parts. Loyalty discounting applied automatically.
- Reduced Total Cost of Ownership by improved operational efficiency, enhanced reliability and reduced downtime.
- Improved income streams from incentive payouts.
500+
NUMBER OF SYSTEMS IN OUR CARE
Our experience & Track record
MPS is a innovative provider of renewable energy service and support solutions with an enviable track record of over 15 years in industry leadership. We serve and have served some of the nations favourite brands as well as leading intermediaries.
request a quote now
Complete our enquiry form and request a quote and receive more information.